Frequently Asked Questions on the refurbished iphone:
(1) What are Apple Certified Refurbished iphones?
Apple Certified Refurbished iphones are pre-owned Apple iphones that undergo Apple's stringent refurbishment process prior to being offered for sale. These refurb iphones have been returned under Apple's Return and Refund Policies. While only some units are returned due to technical issues, all units undergo Apple's stringent quality refurbishment process.
Each Apple Certified Refurbished iphone:
is fully tested (including full burn-in testing).
is refurbished with replacement parts for any defective modules identified in testing.
is put through a thorough cleaning process and inspection.
is repackaged (including appropriate manuals, cables, new boxes, etc.).
includes the operating software originally shipped with the unit and the custom software offered with that system and is placed into a Final QA inspection prior to being added to sellable refurbished stock.
Refurbishment procedures follow the same basic technical guidelines as Apple's Finished Goods testing procedures.
(2) What should I expect when I purchase an Apple Certified Refurbished iphone?
A fully functional refurb iphone unit with complete documentation
The assurance that the refurbished iphone meets Apple's premiere quality standards, and that its defective components have been replaced by genuine Apple components.